Market Lead – Digital Consumer Platform (België)

Your Role

As Market Lead, you are responsible for the daily performance of the platform within the Belgian market.
You combine commercial leadership, operational follow-up, and stakeholder management, and report directly to management.

You act as a link between business, marketing, and operations and take on partial P&L responsibility for your market.

Your Responsibilities

• Daily monitoring of business performance and KPIs
• Analyzing trends, seasonality, and user behavior
• Developing and managing a monthly CRM and activation plan
• Coordinating campaigns focused on retention and customer value
• Aligning with acquisition and marketing teams regarding budgets and ROI
• Collaborating with internal teams (marketing, compliance, customer service)
• Leading operational meetings with local stakeholders
• Managing external partners and negotiating commercial partnerships
• Contributing to communication strategy and tone of voice within brand guidelines
• Actively contributing to process and customer experience optimization

Profile

• Bachelor’s or Master’s degree in business, marketing, or similar
• Proven experience in a commercial, operational, or market lead role
• Experience within digital platforms, e-commerce, or regulated environments
• Strong analytical and data-driven mindset, familiar with KPIs and reporting
• Hands-on and comfortable with daily operational follow-up
• Experience with CRM, activation, and retention strategies
• Strong stakeholder management and cross-functional collaboration skills
• Good negotiation skills
• Excellent knowledge of the Belgian market
• Fluent in Dutch and English (French is a plus)

What Can You Expect?

• A key role with impact on commercial results
• International context with strong local autonomy
• Dynamic, entrepreneurial environment
• Competitive salary package with additional benefits
• Hybrid working model (up to 50%)
• Relocation support if relevant

Apply